No lj-cut! Beware my joy!
I had a really great day at work today. I feel as though I've come light years in only 4 weeks of doing what I do, and I've received several voicemail accolades from the customers I've helped. This is all good. Primarily tonight I was thrilled that we didn't have calls in queue at 8 o'clock for once, and my last call was something to do with an older version of our product that I was able to successfully resolve with an 18 minute call. The same issue I dealt with two weeks ago when I was still fairly new took me two different remoting sessions into this person's computer and over an hour to fix. It is perhaps somewhat frightening to be able to remote into someone's computer, see their desktop and be able to quip, "Look! You've tidied up your number of items there on the desktop since last time." I do love that he homeschools his kids and has a World of Warcraft image as the desktop picture. Another perk of my job, I suppose.
I bought a new keyboard and mouse. I no longer have to whack my keyboard against my desk in order for the 'i', 'o' and varying other keys to work regularly. I brought home my mouse pad to use with my optical mouse which replaces the roller-ball one, and I'm no longer using the back of a hardback book as a mouse pad.
The breakfast visit this morning with my sister and her family and my parents and one somewhat wildcard adopted brother went well. There will be another event tomorrow, but that's tomorrow. I'll be making a birthday cake for my mother. And mowing. But those two events aren't necessarily related, except in my own psychology.
I finally had a long conversation with wolfiekins
. I can't stress how much I realize it negatively affects my psyche when I don't actually have voice contact with my closest of friends, those very few with whom I speak in real time on a regular basis. Another friend sent me loads of cards and stationery, a belated Christmas and birthday gift, so I'll be writing even more correspondence. But it was such a relief finally to have a usually-weekly conversation with Wolfie. I'm going up to visit Kosh and him in the next month; I'll just take the time from work. I deserve it.
My internet works! And my keyboard works! Every key! Every time I press them!
I updated my website!
I watched a lot of Australia's Top Model last weekend; I really enjoy such frivolities, though it meant that in my dreams, there were both Australians (and/or people speaking with an Australian accent) and me uninstalling and reinstalling Rosetta Stone on a Mac three times. Oy. I do plan to unplug here in not too long and finish up my Ashmael/Seel Wraeththu story. Nobody asked for this; I have no idea if anyone in that community will like it, but it seemed like a gap-filler that wanted to be written.
I have the phrase "Nobody said it was easy" as my work AIM phrase, one stolen gratuitously from Coldplay, 'The Scientist.' Everything by Coldplay is bittersweet to me as it was being played in my former household with my wasband and my stepkids, back before I really knew who the band was, only I knew that I liked them. It's taken me a few years to properly breathe Coldplay into my system, and it's admittedly taking a bit of mental gymnastics to interpolate Coldplay/married life; Coldplay/reintroduced with fandom friends; Coldplay/'The Scientist' and the lyrics being perfect for my Wraeththu fanfic when my mother is a scientist, my father a dermatologist, my younger sister now a hospice doctor, and just wanting to melt into the voice and lyrics of the singer. I don't know his name; it's not relevant. He's a poet and for now, he and I share the same wavelength.
I grok Coldplay, androgyny, and being able to talk with a Rosetta Stone customer, calling from Germany. He was working on Arabic, and as I pulled up the Arabic script on my end, I commented to him on the phone that I swore some of the characters of their alphabet looked like Tengwar, as in, Tolkien script, Elvish. I don't hide my geekdom. He tried to suggest that JRRT was influenced by Arabic writing, but I was too captivated by the script itself to contradict him and let him know that JRRT was influenced as a child by looking at Welsh train boxcars.
I do rein in my geekdom a smidgen, but mostly it's on my sleeve. It's part of me, and I delight in mentioning my few papers and where I've presented them. Especially here in the Valley, it's not just anyone who's been a professional singer in Nashville, has a miniature version of the Shards of Narsil for a costume I made, knits many of the sweaters that I wear, and walked a 70-year old through setting up the date and time on his first computer so the activation code for his Rosetta Stone would stick. I shudder to think of the techology that will be around when I'm 70, especially if there's not someone like me around to feel that I'd made a difference in the first fifteen minutes of trying to help. I made a difference to him, y'know?
Gotta go. ♥