Work post, and bliss of a weekend alone
Apr. 15th, 2007 11:06 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
This may not be as long as it might as the sore throat I had earlier this week faded away, then went up into my nose, and now I believe I have a bona fide cold. Phooey.
I do customer care for institutions, post-sales. That means that I put in orders into our monstrous database, plus update our internal database used by the sales reps, for institutional sales of our language learning products. It's not just the actual CDs, though; we also create online language learning centers (which can take a tremendous amount of time depending on how many languages they're purchasing), online-access subscriptions, and the usual follow-up for questions about these orders. Institutions can be anything: libraries, governmental institutions, school districts, home schools, companies... and I by myself am responsible for our global retail, including major online vendors. When I left Friday night at 8:30, there were 69 orders/faxes/email requests in our queue, but I just couldn't stay any longer. It's very exciting and I have to multi-task all the time, because in addition to actually executing these orders and the follow-up and investigating invoices and talking with accounting, I also take phone calls while I'm there from people in real time who are having issues with their purchases, or they've lost their user name and password to their online subscription or language center... it's a lot, LOT to do. Which is a great thing for me. I'll never be bored, that's for sure, and the learning curve of getting to know the sometimes counter-intuitive programs that I use every day has been quite high. But it's a great company that's absolutely exploding with its success, so I'm really glad that I'm there. My coworkers are helpful and amiable people, and the whole atmosphere is one of pressure, but it's driven by how well things are going.
I do have a cold and feel kind of like crap, but in spite of that, it's been a great weekend having the house to myself while my parents are in North Carolina for a wedding.
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I also wrote a quadruple drabble yesterday morning, attempting to get caught up with the prompts at
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Now I'm going to have a little breakfast, take a hot soak in the bath, and then curl up on the couch to watch "The History Boys" which
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Thinking of you all and hoping that you're well. :)
(no subject)
Date: 2007-04-15 05:53 pm (UTC)Think I'll be buying some Sudafed later on today. :gets tissue: Thank you for your kind words.